Los Altos, CA

Program Operations Manager, The David and Lucile Packard Foundation

The Organization

About Organizational Effectiveness and Directed Grantmaking

The Organizational Effectiveness and Directed Grantmaking (OEDG) team operates five grantmaking funds at the Packard Foundation. Our Organizational Effectiveness (OE) program works together with the Foundation’s program areas focused on improving the lives of children, enabling the creative pursuit of science, advancing reproductive health and rights, conserving and restoring the earth’s natural systems, and supporting and strengthening our local communities. In partnership with these programs, OE invests in the core strengths of grantee leaders, organizations, and networks, helping to create more powerful fields and movements for social and environmental change. Our Directed Grantmaking program provides grantmaking support for four Foundation funds directed by the CEO and the Trustees of the Foundation.

Position Overview

Key Responsibilities
As the Program Operations Manager (POM), you will lead the operational aspects of the OEDG program. The overall OEDG team includes ten staff, one UC Berkeley program analyst, and several consultants. Reporting to the OEDG Director, you will help to ensure integration and synergy across OEDG operations, ensuring consistently high quality and timely deliverables with the highest level of customer service for our grantees and other partners. Your responsibilities will include, but not be limited to, the following:

Management and Strategic Leadership
– Hire, manage, coach, and develop members of the operations team
– Work closely with all members of the team to ensure effective working relationships
– Develop and oversee the operational aspects of OEDG grantmaking and other systems to ensure excellent communication and workflow
– Create and manage internal processes to facilitate learning and ensure team cohesion and coordination
– Participate in and/or lead special OEDG and Foundation-wide projects
– Design and facilitate OEDG staff meetings, retreats, and team-building activities
– Serve as a member of the Foundation’s Management Team

Administrative and Financial Leadership
– Oversee the ongoing processing of grants and grant reporting, ensuring that they are processed accurately, in a timely manner, and in accordance with all Foundation policies and procedures
– Oversee the operating and grants budgets, track spending, create financial models for various grantmaking scenarios, reconcile grant awards to grant payments, and manage the overall financial performance of OEDG
– Oversee the design and implementation of processes for the management of multi-stakeholder projects
– Manage the administration of contracts with consultants and vendors
– Maintain positive and productive relationships with a wide range of organizations and individuals, including both external partners and other internal departments
– Be administratively self-sufficient

To support and maintain philanthropic best practices, you will have the opportunity to develop a network within philanthropy and across the Foundation’s operations to learn and apply best practices within OEDG and the Foundation.

Ideal Candidate
As an ideal candidate, you are an effective operations-focused team leader and manager, with an ability to manage, coach, and support the development of others. You bring a track record of creating, managing, and adapting operational structures and systems for maximum performance in a grantmaking and/or operational context. You have experience in the design and facilitation of meetings and internal processes to achieve team objectives. You demonstrate professional maturity, with the ability to be versatile and diplomatic in working with colleagues of varied personalities and work styles. You also have a track record of being able to meet tight, sometimes simultaneous, deadlines with a keen ability to prioritize, adapt to changing needs, and partner with others to meet common goals

Inherent in all aspects of the Foundation is a commitment to creating an inclusive culture that values all backgrounds, experiences, and perspectives. You are personally devoted to growing your own cultural competence and will actively participate in the Foundation’s efforts to integrate justice and equity into all facets of our work.

Benefits and Compensation
The Foundation offers an excellent benefits package and a salary commensurate with related work experience and education, including a discretionary 15% contribution to a retirement fund. The median of the salary range for this position is $126,000. The position is full-time and exempt.

The position is in Los Altos in Northern California within a beautiful certified net zero energy and LEED® Platinum building, which is a manifestation of our commitment to preserving the earth’s natural resources. We offer a broad selection of benefits to our staff that commute to Los Altos including Caltrain passes with shuttle service to and from the station and electric car charging stations. We also offer a small onsite gym.

Priority Application Review Date: November 27, 2019

Minimum Qualifications

Candidates must have a Bachelor’s degree or equivalent experience and at least five years of related administrative or operations experience. Leadership experience in a people management role is required. Candidates must have a demonstrated ability to lead, motivate, and develop team members in alignment with organization values, mission, and goals.

Candidates should possess exceptional written and verbal communication, facilitation, and interpersonal skills. Impeccable integrity and ethics, along with a diplomatic approach to problem solving, are critical.

Experience in the nonprofit and philanthropic sector and direct experience in grantmaking processes, through a foundation and/or nonprofit perspective, is highly desirable.

How To Apply


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