New York, NY, Remote

Director of Finance and Operations, Restaurant Workers' Community Foundation

The Organization

Restaurant Workers’ Community Foundation (RWCF) is an advocacy and action nonprofit created by and for restaurant workers. We raise and distribute funds to help workers get more engaged in the issues that affect their daily lives by: (1) creating opportunities for workers to come together and speak out; (2) making grants to – and building the network of – nonprofit organizations serving restaurant workers; and (3) investing capital to support and grow restaurant businesses that are improving conditions for workers.

Our focus areas are:

Wage fairness and career ladders (to ensure that every restaurant worker is paid a reliable wage that is enough to pay the costs of living in their community and save for the future; and to provide workers with the skills and opportunities they need to climb career ladders in the hospitality industry)

Gender equity and sexual violence (to increase gender representation and equitable treatment in all jobs at all levels of the hospitality industry, especially those with the greatest prestige and compensation; and to create greater awareness of what constitutes consent and the ways employers can prevent sexual assault and harassment by owners, employees, and guests)

Racial equity and support for immigrant communities (to increase representation and equitable treatment of Black, Indigenous, and other people of color and immigrants in all jobs at all levels of the hospitality industry, especially those with the greatest prestige and compensation; and to ensure that restaurants do not take advantage of, or discriminate against, vulnerable immigrant workers, regardless of their documentation status)

Mental health and substance use disorders (to help restaurant businesses create more caring, accommodating and healthy workplaces; and to provide access to programs that support restaurant workers struggling with substance use disorders and mental health challenges)

Additionally, RWCF has responded to the COVID-19 pandemic with our Restaurant Workers COVID-19 Crisis Relief Fund.

Organized in 2018, RWCF is in its early stages of development. RWCF has a 20-member board, roughly half with deep expertise in the restaurant industry and the other half with nonprofit/foundation experience. Our inaugural Executive Director joined this year.

Moreover, the RWCF team of staff and board members demonstrates the following values:

  • We innovate, collaborate, and build safe community.
  • We are inclusive, and we listen and work in partnership to advocate for changes in our industry.
  • We advance equity so that (i) hospitality works for all its workers and (ii) leadership by members of marginalized communities is central to advancing racial justice in the restaurant world.

Position Overview

The Director of Finance and Operations, an inaugural role to support RWCF’s financial and operational growth, will manage and lead in the areas of finance, operations, business planning and budgeting, human resources, administration, and information technology. The person in this role will serve as a key leader for the organization.

The Director of Finance and Operations will report to the Executive Director and will be the second employee of the organization.

Responsibilities include:

Financial Management

  • Ensure the continued financial health of RWCF through sound fiscal management
  • Partner with the Executive Director on planning, developing, and recommending annual budgets to the board
  • Design and manage financial systems and processes for budget management, forecasting, and financial controls
  • Prepare accurate and timely financial reports and materials for various stakeholders
  • Work with the Executive Director and the board to support their understanding of budget needs for programs and of critical financial matters
  • Oversee all financial, project, program, and grants accounting
  • Coordinate and lead the annual audit process, working closely with the external auditor and the Audit/Finance/Investment Committee of the board
  • Ensure accurate and timely compliance with annual reporting and filings, including the Form 990 and state annual filings
  • Provide accounting policies and procedures training and professional development for finance and other staff
  • Continuously improve all finance and accounting operations
  • Develop and monitor program and project budgets, ensuring timely and accurate financial reporting for funders and the board
  • Manage accounts payable and accounts receivable to ensure that contract billing and collection are timely
  • Supervise the external accounting firm that provides accounting and bookkeeping services to RWCF
  • Present on all financial matters to the board and committees including, budgets, forecasts, and audits

Operational Leadership

  • Partner with the Executive Director to develop annual operational plans for the organization
  • Drive operational excellence, creating systems and processes to ensure efficiency and effectiveness as RWCF continues to grow
  • Manage the organization’s risk efforts, including ensuring the accurate and timely completion of all compliance related filings and registrations; managing contractual agreements; and monitoring insurance coverage
  • Oversee administrative functions to ensure efficient operations across the organization
  • Oversee human resources, including management of hiring processes, onboarding of new employees, professional development support, analysis of compensation and benefits, and worker’s compensation administration
  • Negotiate, monitor, and manage vendor and consultant relationships
  • Manage operations and finance team, including staff and consultants
  • Partner with the Executive Director and other team members on fundraising proposals
  • Review and manage any grant funding requirements, including reporting

Key Qualifications:


  • Bachelor’s degree in accounting, finance, or a related study
  • Proficiency in QuickBooks accounting software
  • Passionate about and proven commitment to RWCF’s mission
  • At least five years of senior-level finance and operational experience
  • Team management experience
  • Exceptional financial acumen with a strong understanding of nonprofit accounting
  • Excellent communication and presentation skills, particularly with financial concepts
  • Proven ability to lead in start-up environments or ability to apply experiences in established nonprofit organizations to a start-up organization
  • Proven ability to develop, manage, and improve systems and processes
  • A strong commitment to collaboration
  • Ability to manage multiple work tasks, maintain attention to detail and accuracy, and meet the pressure of deadlines


  • Experience working in or with social justice organizations
  • Working knowledge of the restaurant industry and its social justice challenges
  • Experience leading in a start-up environment

Personal Attributes

  • Excellent communications skills
  • Proven relationship-building skills
  • Strategic and innovative thinker
  • Thrives while leading in ambiguous situations

This position will be remote. The compensation package, including benefits, is competitive. The salary for this role starts at $110,000. The Director of Finance and Operations’ performance and salary will be reviewed during each year of employment with a potential for an increase in salary, based on individual and organizational successes.

RWCF welcomes applicants from historically underserved and marginalized communities and does not discriminate on the basis of race, color, sex, national origin, age, veteran status, disability, gender, religion, or sexual orientation.

How To Apply

Please email a cover letter and resume to with the subject line: Director of Finance and Operations.

Employment Type

Please email a cover letter and resume to with the subject line: Director of Finance and Operations.

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