San Francisco

Director/Senior Director of Human Resources and Administration, San Francisco Foundation

The Organization

Director/Senior Director of Human Resources and Administration

Location: San Francisco, CA

Type: Full TimeMin. Experience: Senior Manager/Supervisor

With more than $1.5 billion in assets, the San Francisco Foundation is one of the largest community foundations in the country. The foundation is committed to expanding opportunity and ensuring a more equitable future for all in the Bay Area. Together with its donors, the foundation distributed $154 million to nonprofit organizations last fiscal year. The San Francisco Foundation serves Alameda, Contra Costa, Marin, San Francisco, and San Mateo Counties.

Reports To: Chief Operating Officer

The Director/Senior Director of Human Resources and Administration is responsible for providing strategic guidance and support to the San Francisco Foundation, its staff, and leadership, primarily in the areas of Human Resources and Office Administration. The Director/Senior Director will provide vision and oversee the daily performance and workflow of the HR department and have responsibility for employee relations, recruitment, compensation, business continuity, payroll, and benefits. The role will collaborate with the Chief Operating Officer (“COO”) and other thought partners around organizational development. The incumbent will also oversee Administrative Services, which includes facilities and office management. During COVID-19, this role will work closely with the COO and Senior Leadership Team (“SLT”) to continue to support the needs of a remote workforce and create solutions to effectively return staff to the downtown San Francisco offices when appropriate. The position will ensure the HR team supports staff at all levels of the organization and affect recruitment and retention results culminating in a highly engaged staff. The ideal candidate will have a proven track record handling complex situations and multiple responsibilities simultaneously, balancing short and long-term planning/projects with the urgency of immediate demands. The Director/Senior Director should demonstrate the ability to be proactive and mitigate risk for the organization while supporting the COO in creating an engaging and values-based, world-class environment for staff and clients.

The Director/Senior Director will supervise a staff of Human Resources and Office Services professionals, share Administrative support with the COO, and be an advisor to the SLT. This position is based in San Francisco. The Foundation will be remote until at least June 30, 2021 (COVID-19). However, this role will be part of the essential work staff and may have an occasional need to work in the office.


Human Resources Strategy Development:

The Director/Senior Director will lead the Foundation’s Internal Equity working group and collaborate with the Foundation’s Board Chair and COO around the annual HR Committee.  The Director/Senior Director will be an internal influencer providing advice to and collaborating with the SLT to influence decision-making that affects the whole organization.

In collaboration with the COO, recommend and maintain an organizational structure and staffing levels to accomplish the Foundation’s goals and objectives.

Oversee the Foundation’s compensation strategy and programs’ design and development and recommend improvements to the benefits program to facilitate employee retention as needed.

Review and recommend revisions to current Foundation HR policies and procedures to ensure compliance and effective implementation of new and changing federal, state, and local requirements.

Collaborate with the COO and Administration Team to design systems to support a remote workforce, various office space needs, and the relationship with our landlords. The Director/Senior Director will work closely with the COO and Chief of Staff on multiple initiatives linked to organizational culture.

HR Policies, Procedures, and Systems:

Maintain up-to-date knowledge of employment law. Manage the preparation and maintenance of reports necessary to carry out the department’s functions, along with periodic reports for the SLT and the Board. In collaboration on systems improvements, training, and adoption.

Recruitment and Talent Development:

In collaboration with the COO and Foundation leadership, maintain and implement talent acquisition, development, and retention strategies that ensure The Foundation is staffed appropriately with the right talent at the right time. Work directly with managers to recruit, interview, select, and hire staff. Collaborate with cross-departmental teams to develop, implement, and continuously improve a comprehensive onboarding program for new employees. Determine the need for and manage the engagement of temporary employees.

Compensation and Benefits:

Provide analytical and technical support in developing and delivering compensation and benefits programs. Collect and analyze market data on compensation practices, salary levels, and trends to ensure the Foundation’s compensation practices are appropriately competitive.

Work with contracted Benefits Consultants in evaluating and selecting health and other benefit products and services. Oversee the administration of all benefit programs and coordinate the full lifecycle of the open enrollment process.

Training and Organizational Development:

Work closely with the Foundation’s Organizational and Professional Development Director to design training opportunities that enable employees, at all levels, to develop, enhance, or improve skills and competencies needed to be successful in their chosen careers or to prepare for new responsibilities. and the advancement of our Equity Strategy. Research and recommend internal programs, vendors, and technology platforms able to provide training, required classes, or development opportunities.

Employee Relations:

Offer consultation, facilitation, and resolution strategies for workplace issues. Assist in communications between employees, performance management, and explanation and clarification of Foundation policies and procedures.

External collaboration:

The Director/Senior Director’s scope will include frequent interaction, influence, and decision-making to gather information, collaborate on initiatives, advance SFF’s presence and leadership, and further SFF’s mission, values, and north star.

Performance Management:

Lead the annual review process.

Develop effective evaluation processes and tools; provide training to managers and staff on evaluation tools, techniques, and processes.

Support staff in setting goals and developing work plans, effectively communicating performance expectations and outcomes, creating two-way communication loops, performance monitoring, and skills development and performance enhancement.

Budget Management:

The Director/Senior Director will have oversight of the HR and Operations budgets.

Position Overview


Education and Experience:

Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or related field. A combination of experience and education is acceptable.

Minimum ten years of broad senior-level human resources experience, including design, development, and implementation of effective recruitment strategies and plans, compensation and benefits programs, and performance management systems and processes. The role will play a pivotal role in continuing the focus on Equitable practices and shaping organizational culture. Role requires experience in providing consultative, facilitation, and resolution strategies to address employee relations matters. Experience in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new systems and processes is also required.

The ideal candidate will have experience in:

  • Experience as a Director level or above leading HR Teams
  • Experience being an advisor to C-Suite levels
  • Designing compensation plans
  • Extensive knowledge of CA labor laws
  • A PHR/SPHR certification a plus
  • Experience in philanthropy/non-profit sector a plus

Knowledge, Skills, and Competencies:

  • Strong interpersonal, communication, and presentation skills.
  • Ability to exercise the utmost confidentiality and discretion when handling sensitive material and situations.
  • Strong computer skills in the Microsoft environment, including Outlook, Word, Excel, PowerPoint. Knowledge of and facile with online recruitment technologies.
  • Strong knowledge of local, state, and federal employment laws and regulations.
  • Exceptional supervisory skills with strong coaching and conflict resolution abilities.
  • Must be able to work at all levels of HR – strategic, operational, and tactical.
  • Demonstrated ability to work collaboratively with all staff and influence outcomes across departments.
  • Excellent organizational skills and ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects. Ability to respond to multiple and competing demands.


Commensurate with background and experience in addition to a very competitive benefits package.

The San Francisco Foundation is an equal opportunity employer and encourages people of diverse backgrounds to apply.

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