San Francisco

Marketing & Communications Associate, Creative Services, San Francisco Foundation

The Organization

Founded in 1948, the San Francisco Foundation (Foundation or SFF) is one of the nation’s largest community foundations — a grantmaking public charity dedicated to improving life within a specific local region. Our mission is to mobilize resources and act as a catalyst for change to build strong communities, foster civic leadership, and promote philanthropy in the San Francisco Bay Area.

We are looking for a Marketing and Communications Associate! First reviews of applications begin November 15, 2021.

Position Summary

The Marketing and Communications Associate has the opportunity to enhance the Foundation’s brand and messaging through creative services and multimedia storytelling. With a focus on graphic design, video, and visual production, the associate will help us connect our work advancing racial equity and economic inclusion in the Bay Area to our donors, grantees, partners, and other community members.

This role will work closely with all members of the Marketing and Communications team to develop visuals and branding that bring the Foundation and its work to life.

Additionally, this role will:

  • Manage and develop Foundation multimedia and video assets as an integrated component of the Foundation’s marketing and communications strategy,
  • Assist with writing editing, scheduling, and distribution of communications including stories, newsletters, and announcements,
  • Produce short videos about the Foundation’s Equity Agenda for our social media channels,
  • Identify and produce a consistent stream of visual imagery from grantees, stock, and news photography, as well as partnerships with artists, photographers, etc.

The successful contributor will:

  • Own end-to-end production of multimedia projects
  • Support strategic initiatives led by other members of the Marketing and Communications team
  • Participate in team strategic planning and contribute to the Foundation’s Content Calendar
  • Launch the next evolution of our visual identity
  • Develop and implement creative services processes
  • Develop and implement processes for multimedia materials creation

Position Overview

General Distribution of Assignments

Item # % of Time

 General Assignment of duties and responsibilities

1. 25%

Graphic Design and Creative Services

  • Conceive and design marketing collateral aligned with SFF’s brand.
  • Manage outside consultants and vendors to increase team’s capacity to produce creative assets.
  • Ensure that design efforts consistently adhere to high standards of excellence.
  • Work with Digital Communications Officer to develop graphics and visually engaging content for SFF website, social media, and email marketing.
  • Project manage and support creative services timelines to ensure all creative projects are completed on time and on brand.
  • Manage asset libraries for images, videos, design working files, etc.

2.  25%

Multimedia production

  • Produce short videos about SFF’s Equity Agenda for our social media channels with limited resources and a focus on getting stories out rather than on high production values. (You’ll most often be shooting and editing video on your phone.)
  • Identify and produce a consistent stream of visual imagery from grantees, stock, and news photography, as well as partnerships with artists, photographers, etc.
  • Manage and develop SFF’s multimedia and video assets as an integrated component of the Foundation’s marketing and communications strategy. 

3. 25%

Strategic Communications Campaigns

  • Assist with writing, editing, scheduling, and distributing communications, including stories, newsletters, and announcements.
  • Implement multi-platform campaigns and other marketing and strategic communications activities – including writing campaign content – in collaboration with other members of the Marketing and Communications team.
  • Provide support for the department’s core strategies, which include narrative shift, increasing internal communications capacity, and the organization’s upcoming 75th anniversary.

4. 10%

SFF Visual Identity and Brand

  • Responsible for executing and evolving the visual identity of the foundation – in coordination with Marketing and Communications team leadership – to increasingly reflect the foundation’s equity agenda, values, mission, and vision.
  • Provide guidance to staff, consultants, and vendors on the proper and appropriate use of SFF’s visual identity.
  • Support the development and promotion of SFF’s overall brand through creative visuals and content.

5. 10%

Administrative and Leadership

  • Represent SFF at engagement opportunities, including events, conferences, and briefings.
  • Support internal communications.
  • Participate in team strategic planning and contribute to SFF content calendar.
  • Provide training to SFF staff on design best practices, SFF visual identity, and other communications topics to be determined.

6. 5%

Perform other duties as required or assigned by supervisor.

Total 100%

Competencies and Qualifications:

  • Candidate should possess 2-5 years’ experience in a transferable position or industry experience such as graphic design, creative services, multimedia production, or strategic communications (paid or unpaid)
  • Advanced skills in Adobe design programs (InDesign, Illustrator, Photoshop in particular) or experience with other graphic design programs and active interest to learn Adobe suite.
  • Experience with video and photo editing software preferred.
  • Comfortable in digital environments, social media platforms, email marketing programs, and learning new apps and programs.
  • Strong writing skills, including creating first drafts, giving and receiving edits, and following a style guide.
  • Strong interpersonal skills. Ability to work under pressure, adapt easily to changing situations and priorities, and meet multiple deadlines and goals.
  • Demonstrated personal integrity and commitment to equity and inclusion.
  • Self-starter with a commitment to outstanding customer service. Exceptional attention to detail and follow-through and an ability to effectively juggle multiple tasks and meet deadlines.

Educational or Certification(s):  Bachelor’s degree in related fields such as communications, marketing, journalism, public relations, or design. Relevant work experience will be considered in lieu of education. 

Preferable Experience: Knowledge of and passion for working with diverse Bay Area communities strongly desired. Demonstrated experience in non-profit related communications a plus.

Compensation: Commensurate with background and experience in addition to a very competitive benefits package. 

Remote Work Policy: The Foundation is adopting a long-term hybrid in-person and remote work policy. Dedicated to its employee health and safety, The Foundation will continue to make decisions in accordance with San Francisco county and California mandates. The Foundation does not hire out of state regular full and part time staff.  

Requesting Accommodations: The Foundation is committed to the full inclusion of all qualified individuals. As part of this commitment, The Foundation will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Jennifer Benford Seibert Human Resources Manager, 510-990-5221 or email


The San Francisco Foundation is an equal opportunity employer and encourages people of diverse backgrounds to apply.   

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