The Organization – Dana-Farber Cancer Institute
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow’s physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.
Position Overview:
Assistant Director, Volunteer Program and Event Logistics
Dana-Farber Cancer Institute
Brookline, MA
Full Time
The Assistant Director, Volunteer Program and Event Logistics, plays a major role in supporting the event logistics of the Boston Marathon Jimmy Fund Walk. In addition, the Assistant Director manages the Jimmy Fund Walk Volunteer Program while coordinating closely with staff across the Jimmy Fund on a broader volunteer recruitment and cultivation plan.
This position reports to the Associate Director, Logistics and Operations, on the Jimmy Fund Walk and collaborates with event leads across the Division to grow and expand our community of volunteers. The position is tasked with identifying new recruitment strategies, developing clear and consistent recognition plans, and engaging with volunteers beyond event day.
The onboarding of this role will include a comprehensive training process which includes completion of online modules, shadowing colleagues, as well as hands-on learning experiences throughout the first calendar year in the role.
Embody Dana-Farber’s Core Values: Impact; Excellence; Compassion & Respect; Discovery; and Equity and Inclusion every day. Add value to the Dana-Farber community by seeking opportunities to collaborate across the Institute. Foster an ethical, positive, results-oriented culture founded on open communication.
Dana-Farber is pursuing an ambitious, multi-year fundraising effort to change the future of cancer research and care: The Dana-Farber Campaign. This $2 billion campaign is the largest in the Institute’s history and one of the largest ever in the U.S. focused solely on cancer. Philanthropy raised through The Dana-Farber Campaign will accelerate the Institute’s strategic priorities by supporting revolutionary science, extraordinary care, exceptional expertise, and essential opportunities—helping us prevent, treat, and Defy Cancer.
Application Requirements:
Resume and cover letter required with application submission. If you wish to disclose your personal pronouns, please include them within your resume and cover letter submission.
Primary Duties and Responsibilities:
Jimmy Fund Walk Volunteer Program
• Oversees the Jimmy Fund Walk Volunteer Program to ensure all Jimmy Fund Walk needs are met including volunteer strategy, recruitment, training, and stewardship.
• Recruit 800 volunteers for Walk weekend, including 50+ lead volunteers, and conduct 35 donor visits annually.
• Manage all aspects of volunteer registration, including building, managing the online registration platform, and maintaining webpage content.
• Develop and execute the volunteer communications plan, including emails and social media posts to recruit and steward event volunteers.
• Schedule, host, and prepare materials for volunteer training.
• Manage and conduct all post-Walk volunteer debriefs.
• Complete annual analysis & suggest new areas for improvement/growth.
• Develop specific plans to assist events in proactively presenting new opportunities to event volunteers to increase YOY retention and engagement scores.
• Ensure the valuable skills and time our volunteers donate to strengthen our community are equitably recognized across all volunteer-supported events and programs.
• Facilitate recurring meetings with other Jimmy Fund teams to ensure volunteers’ goals are aligned and needs are met.
Pipeline Building:
• Develop and execute the stewardship and prospect management strategy for the volunteer program to best increase volunteer engagement and potential giving (including donor visits, stewardship events, etc.)
• Manage a portfolio of volunteers and collaborate with colleagues across the Division on prospect strategies.
• Keep current with and be able to convey information about highlights and initiatives at Dana-Farber to effectively steward, cultivate, and build strong connections to Dana-Farber.
Jimmy Fund Walk Logistics:
• Develop and implement a participant check-in system for Walk weekend (identify software solution, test software, and roll out process).
• Develop specific event weekend processes for staff and volunteers (registration, walker check-in, Pacesetter check-in, etc.)
• Create process documentation, resources, and lead pre-event training on the check-in system and event weekend processes for Walk staff and volunteers.
• Assist Associate Director, Logistics with Walk signage needs.
Information Systems, Digital Marketing, & Communications:
• Develop schedule of participant mailings and communications in collaboration third party mail house vendor.
• Work with Senior Associate Director, Marketing on execution of list pulls for email communications, outcalls, and mailings to targeted participant segments.
• Build, test, and send Walk recruitment, fundraising, and stewardship emails in collaboration with Philanthropy Communications, Digital Marketing, and Information Services.
• Assist with website project management, content creation, and monitor social media channels as needed.
Supervisory Responsibilities:
Reports to Associate Director, Boston Marathon Jimmy Fund Walk. Indirect supervisory responsibilities include staff on various team projects and volunteers.
Minimum Job Qualifications:
Bachelor’s degree required with minimum 5 years of experience in fundraising and events/project management.
Knowledge, Skills, and Abilities Required:
Organized and detail oriented with excellent written and oral communication skills; possess the ability to work well with DFCI Departments and donor/volunteer constituencies; problem solving skills and the ability to juggle multiple projects and work independently in a fast-paced environment. Strong word processing and Excel skills and a working knowledge of Microsoft Office are required.
Patient Contact:
Possible interaction with patients at events.
Working Conditions:
This position is considered remote, 0-1 days onsite at 10 Brookline Place, Brookline, MA each week. DFCI guidelines state that employees must reside in New England: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, or Vermont.
Some travel, event attendance, and committee meetings are required outside regular working hours. Speak on behalf of Dana-Farber & The Jimmy Fund at several events. Requires light lifting for event set-up. Weekend and night work is occasionally required.
Division of Philanthropy Inclusion, Diversity, & Equity Commitment Statement:
We’re stronger together. In the Division of Philanthropy, we believe in the power of different voices. We encourage authenticity and diversity of every individual within our community. Our collective voices – donors, volunteers, staff, and patients alike – allow us to work together towards a world without cancer. Committed to being a place of inclusivity, belonging, and change, these are our core values.
Inclusive interview practices are a priority in the Division of Philanthropy. We incorporate an Inclusion, Diversity & Equity (ID&E) Interview Panel in all searches. In this 30-minute interview, we connect with candidates on four main ID&E competencies: empathy, collaboration, inclusivity, and compassion.
DFCI DISCLAIMER:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
DFCI offers a competitive benefits package including generous healthcare and retirement plans, at minimum 3-weeks’ vacation time in addition to 10 paid holidays, a flexible work environment, and work/life balance. Dana-Farber offers a variety of personal, professional, and leadership development opportunities to all members of its workforce through Institutional programming. Division of Philanthropy offers 75+ specialized professional development sessions designed for staff each year through its in-house learning program, the Center for Advancement Training.*
*All benefits subject to Institute changes
We’re hiring! Learn more about working in the Division of Philanthropy and view all open positions.
For more information and to apply, please visit:
https://careers.dana-farber.org/assistant-director-volunteer-program-event