Westlake Village,CA

Talent Operations Partner, Conrad N. Hilton Foundation

The Organization

Conrad N Hilton Foundation

Position Overview

The Talent Operations Partner plays an instrumental role and is primarily responsible for managing key components of the employee lifecycle. This role will seek solutions to people issues that support and optimize our organizational values and culture.

International hotelier Conrad N. Hilton established the grantmaking foundation that bears his name in 1944 to help people living in poverty and experiencing disadvantage worldwide. Today, the work continues, concentrating on efforts to ensure healthy early childhood development and sustainable livelihoods for youth, support young people transitioning out of foster care, improve access to housing and support services for people experiencing homelessness, identify solutions to safe water access, and lift the work of Catholic sisters. Additionally, following selection by an independent, international jury, the Foundation annually awards the $2.5 million Conrad N. Hilton Humanitarian Prize to an organization doing extraordinary work to reduce human suffering. The Foundation is one of the world’s largest, with $7.5 billion in assets. It has awarded grants to date totaling more than $2 billion, $207 million worldwide in 2020. Please visit www.hiltonfoundation.org for more information.

Job Summary

The Talent Operations Partner plays an instrumental role and is primarily responsible for managing key components of the employee lifecycle. This role will seek solutions to people issues that support and optimize our organizational values and culture.

S/he will build effective relationships and collaborate with cross-departmental partners, including leaders and our Talent & Culture team, to deliver engaging, innovative, diverse, and inclusive solutions. The primary responsibilities for this position will be to support employee relation matters, coaching employees and managers, compliance and training, Workers’ Compensation and leaves, and support the performance management process.

This role will contribute to the department initiatives, staff events, and other HR-related activities and projects directed by the Director, Talent Operations. The Talent Operations Partner will also be expected to recommend new policies, practices, and procedures to improve our best-in-class services. This position reports to the Director, Talent Operations.


Employee Relations and Consultancy:

  • Handle routine to moderately complex employee relations matters in consultation with the Director, Talent Operations and conducts investigations and facilitate conflict resolution
  • Understand the business and the team’s capabilities in a deep way to enable more customized and actionable recommendations and decisions
  • Build strong partnerships with staff and also act as an advocate for the employee/manager relationship
  • Provide coaching to managers and employees to resolve conflicts, enhance team effectiveness and ensure support of organization changes

Compliance, Workers Comp and Leave Administration:

  • Assist managers and employees in understanding and applying people tools, policies, and procedures in order to maximize employee performance, achieve organizational effectiveness, improve employee engagement and ensure legal compliance
  • Work closely with team members to implement specific HR processes and transactions to support employee and manager-generated requests
  • Assist with the Employee Handbook updates, identifying and drafting needed policies and procedures, and stays current with Federal and State laws
  • Ensure all employment posters are up to date in the assigned areas and buildings
  • Oversee all compliant required training such as harassment training, safety, etc
  • Maintain a record of all training, and collaborate with Building Operations and Workplace Services leaders to ensure appropriate staff training
  • Administer and ensure compliance with all types of leaves of absence, and with the reasonable accommodation process.
  • Report on, maintain and monitor all workers’ compensation case files; follows-up on open cases with managers, employees, and insurance carriers
  • Serve as consultant on HR matters such as FLSA, FMLA, CFRA, ADA regulations, and employee communications

Performance Management & Operations Support:

  • Support the Director, Talent Operations with performance management and employee engagement activities
  • Assist with the creation of job descriptions and maintains job library
  • Update performance management documents in our intranet (Hub), and HRIS as needed
  • Collaborate in employee engagement activities such as surveys, organization initiatives, etc.
  • Support with recruitment, DEI, and Learning & Development activities as needed


  • Associates degree with 5 years of HR experience or 7 years of HR experience in lieu of degree
  • 5-7 years of progressive HR experience, including staff relations, conflict resolution, coaching, California and Federal laws, and talent development
  • Excellent communication skills and ability to coach, influence, and partner with various levels of employee, and ability to communicate with tact and sensitivity
  • Strong interpersonal and customer service skills
  • Must demonstrate discretion with highly confidential information at all times
  • Excellent time management skills
  • Ability to work well independently and collaboratively within a team
  • Proactive, solution-oriented and innovative thinking
  • Advanced computer skills and proficiency in Microsoft Office Suite
  • Passion for and focus on building a diverse and inclusive work culture
  • Ability to see short-term and long-term effects of possible actions


  • Bachelor’s degree
  • HR Certification, PHR or SHRM-CP is a plus
  • Interest in philanthropy and the Foundation’s mission and operations
  • Namely (HRIS) software experience is a plus

About our Benefits

We value the health and well-being of our employees, some of the benefits we offer include:

  • Comprehensive and generous health and life insurance options
  • Relocation Pay
  • Fitness benefits
  • Paid holidays, time off, and parental leave
  • Flexible work schedules and technology benefits
  • Foundation-funded retirement savings plan
  • Professional learning and development and educational assistance
  • Employee matching gifts to qualified non-profit organizations

The Conrad N. Hilton Foundation is an equal opportunity employer with values grounded in promoting equality and inclusion and embracing diversity. We welcome qualified applicants of all races, colors, gender identities, sexual orientations, economic classes, ages, religions, national origins, and ability/disability statuses. Veterans and individuals with lived expertise are encouraged to apply. We respect and seek to empower every member of our Foundation community. We support and celebrate our collective array of cultures, backgrounds, perspectives, skills and experiences; fully realizing that such diversity is what makes our organization flourish and better enables us to fulfill our mission in the world.

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